Frequently Asked Questions

What are your fees?

Our fees are established within the recommended rate by the Ontario Psychological Association, and vary depending on the nature of the service required. We offer a free initial telephone consultation, where we will discuss fees, and payment methods with you.

Are therapy and assessments covered by insurance?

Although psychological services are not covered by OHIP, they are covered by most extended health insurance plans. We will provide a receipt that can be submitted to your insurance company or claimed for tax deduction purposes.

Are sessions confidential?

Your privacy and confidentiality are of the upmost importance. Your identity and personal information will be kept strictly confidential, meaning that no information can be shared with others without explicit consent from you. There are certain exceptions to confidentiality according to Ontario law, and these will be fully discussed with you during your first session.

How do I know if you can help me?

At TPWG we treat and assess adolescents and adults with a wide variety of mental health problems. Prior to beginning treatment we offer a free initial telephone consultation with one of our clinicians to discuss your reasons for seeking treatment, as well as any questions or concerns you may have, in order to determine suitability for treatment. To book your free initial telephone consultation please contact our clinic and one of our clinicians will get back to you within 1-2 business days. Contact

Do I need a referral?

You may contact TPWG directly to arrange a consultation or appointment for assessment or treatment. While no professional referral is required, we do welcome referrals from family physicians, psychiatrists, other mental health clinicians, insurance companies, lawyers, etc. To book an appointment or enquire further about our services please contact our clinic. Contact

I’m a health professional and would like to refer one of my patients. Can I speak to a clinician about suitability of the referral?

We are happy to offer a free telephone consultation with health professionals who are interested in referring a patient, and would like more information about our services. Please contact our general intake to set-up a telephone consultation with one of our clinicians. Contact